Terms of Service
Last updated: June 2026
These Terms of Service govern your access to and use of Vaars AI, including our website, AI front desk automation system, call answering tools, appointment booking workflows, Google Calendar integration, customer follow-ups, notifications, and related services.
1. About Vaars AI
Vaars AI provides an AI-powered front desk automation system that helps businesses answer phone calls, collect lead information, check appointment availability, book appointments, send follow-ups, and notify staff through tools such as SMS, email, and Google Calendar.
2. Acceptance of Terms
By using Vaars AI, connecting an integration, booking a demo, starting a trial, or accessing our services, you agree to these Terms. If you do not agree with these Terms, you should not use our services.
3. Use of Services
You agree to use Vaars AI only for lawful business purposes. You may not use our services to send spam, mislead customers, impersonate others, violate privacy laws, collect information without proper authorization, or interfere with the security or operation of our systems.
4. Google Calendar Integration
Businesses may choose to connect their Google Calendar to Vaars AI through Google's OAuth authorization process. By connecting Google Calendar, you authorize Vaars AI to access the required Google Calendar permissions for appointment scheduling, availability checking, booking management, reminders, and booking-related notifications.
Vaars AI currently uses https://www.googleapis.com/auth/calendar and https://www.googleapis.com/auth/calendar.events. The full calendar scope may allow broad access to calendars the connected Google account can access, including viewing, editing, sharing, or deleting calendars. Vaars AI uses Google Calendar access only to provide the requested appointment scheduling service, including checking availability, creating appointment events, updating appointment events, and managing booking details related to customer appointment requests.
Vaars AI does not sell Google user data, does not use Google Calendar data for advertising, and does not share Google Calendar data with unrelated third parties. You may revoke Vaars AI's access to Google Calendar at any time through your Google Account permissions page. If access is revoked, Vaars AI may no longer be able to check availability or create/manage calendar events for your business.
5. Customer and Business Data
Vaars AI may process information provided by callers, customers, and businesses, including names, phone numbers, email addresses, appointment interests, preferred appointment dates and times, call summaries, urgency levels, location preferences, availability results, and calendar booking details.
This information is used to provide the service, check availability, manage bookings, notify business staff, send appointment confirmations, send reminders, and support follow-up communication.
6. Data Protection and Security
Vaars AI uses reasonable technical and organizational safeguards to protect data processed through the service, including Google Calendar data and customer booking data. These safeguards include HTTPS-secured connections, Google's OAuth authorization flow, protected server-side environment variables, restricted access to credentials, secure cloud hosting, access controls, and limiting data access to authorized systems or personnel when required to provide the service.
Google OAuth tokens and integration credentials are stored server-side and are not exposed on the public website. We do not sell Google user data, do not use Google user data for advertising, and do not transfer Google user data to unrelated third parties.
7. Business Responsibilities
Businesses using Vaars AI are responsible for providing accurate business information, staff contact details, service information, hours of operation, calendar access, and booking instructions. Businesses are also responsible for reviewing appointments, following up with customers when needed, and complying with applicable laws and industry rules.
8. Communications
Vaars AI may send SMS messages, emails, appointment confirmations, reminders, and follow-ups on behalf of a business. Businesses are responsible for ensuring they have any required consent to contact customers by SMS, phone, or email.
9. No Medical, Legal, or Professional Advice
Vaars AI does not provide medical, legal, financial, or professional advice. For medical spas, clinics, or similar businesses, clinical decisions, diagnoses, treatment recommendations, urgent medical issues, and professional judgments must be handled by qualified human staff.
10. Payments, Trials, and Subscriptions
Vaars AI may offer a 7-day free trial followed by a monthly subscription. Pricing, billing terms, cancellation terms, and any setup requirements will be provided before activation or purchase. Continued use after a trial may require payment according to the agreed plan.
11. Service Availability
We aim to provide reliable service, but we do not guarantee uninterrupted, error-free, or always-available operation. Service may be affected by third-party providers, internet issues, phone systems, APIs, hosting platforms, calendar providers, SMS providers, or maintenance.
12. Third-Party Services
Vaars AI may rely on third-party services such as Google Calendar, SMS providers, email providers, hosting platforms, and AI voice providers. Your use of these integrations may also be subject to those third parties' terms, policies, and availability.
13. Limitation of Liability
To the maximum extent permitted by law, Vaars AI is not liable for indirect, incidental, special, consequential, or punitive damages, including lost revenue, missed bookings, business interruption, customer loss, or data loss resulting from use of the service.
14. Termination
We may suspend or terminate access to Vaars AI if the service is misused, payment obligations are not met, these Terms are violated, or continued use creates security, legal, operational, or reputational risk.
15. Changes to These Terms
We may update these Terms from time to time. Updated Terms will be posted on this page with a revised date. Continued use of Vaars AI after changes are posted means you accept the updated Terms.
16. Contact
If you have questions about these Terms, contact us at:
business@vaarsai.com